Privacy Policy
Effective Date: September 1, 2024
Last Updated: February 28, 2025

Alis Family Psychiatry Privacy Policy

Alis Family Psychiatry ("we," "us," or "our") is committed to protecting the privacy and security of our patients' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your protected health information (PHI) and personal data in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

1. Information We Collect

We collect and maintain different types of information to provide quality healthcare services. This may include:

A. Protected Health Information (PHI)

  • Name, date of birth, and contact details (phone number, email, mailing address)

  • Medical history, psychiatric records, and treatment plans

  • Medication prescriptions and health insurance details

  • Progress notes and test results

B. Personal & Payment Information

  • Billing and insurance details for payment processing

  • Information collected via our website, patient portal, or mobile applications

C. Automatically Collected Information

  • IP address, browser type, and device information when using our website

  • Cookies and tracking technologies to enhance user experience

2. How We Use Your Information

We may use your information to:

  • Provide psychiatric and medical care tailored to your needs

  • Process payments, insurance claims, and billing inquiries

  • Schedule and manage appointments, reminders, and follow-ups

  • Conduct quality assurance, research, and service improvement (with appropriate de-identification)

  • Ensure compliance with legal and regulatory obligations

  • Communicate with you regarding treatment, mental health updates, or healthcare services

3. How We Share Your Information

We do not sell or trade your personal data. We may share your PHI only under the following circumstances:

  • With Healthcare Providers – To coordinate care with doctors, therapists, pharmacists, or laboratories.

  • With Insurance Companies – To process claims, authorizations, and payments.

  • For Legal & Compliance Reasons – If required by law, court order, or regulatory authorities.

  • With Business Associates – Third-party service providers who assist with healthcare operations (e.g., billing companies, EHR providers) must comply with HIPAA privacy standards.

4. Your Rights Under HIPAA

As a patient, you have the right to:

  • Access Your Medical Records – Request a copy of your PHI.

  • Amend Information – Correct inaccurate health records.

  • Request Confidential Communications – Choose how we contact you.

  • Restrict Information Sharing – Limit who can access your health data.

  • Receive an Accounting of Disclosures – Get a list of where your PHI has been shared.

  • File a Complaint – Report any concerns regarding your privacy rights to us or the U.S. Department of Health & Human Services (HHS).

To exercise these rights, email alisfamilypsychteam@hushmail.com or call 1(503)922-1999.

5. Data Security & Protection Measures

We implement strict safeguards to protect your PHI, including: ✅ Encrypted electronic medical records (EHR) storage ✅ Secure communication channels for patient interactions ✅ HIPAA-compliant administrative, physical, and technical security controls ✅ Role-based access controls limiting PHI access to authorized personnel only

Despite our security efforts, no digital transmission is entirely risk-free. If a data breach occurs, we will notify affected individuals in compliance with HIPAA regulations.

6. Website & Telehealth Privacy Considerations

Our website and telehealth services comply with HIPAA security guidelines. However, if you use our online scheduling system or communication portals, we recommend:

  • Using a secure internet connection

  • Not sharing personal health details over non-secure email or social media

  • Contacting us directly for sensitive healthcare matters

7. Third-Party Links & External Services

Our website may include links to third-party sites (e.g., insurance providers, mental health resources). We are not responsible for their privacy practices and encourage you to review their policies.

8. Retention of Medical Records

We retain patient medical records as required by state and federal laws. If you would like information on how long your records are stored or wish to request their transfer, please contact us.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect regulatory changes. Updates will be posted with a revised "Last Updated" date.

10. Contact Us

For questions about this policy or your privacy rights, contact us at:

Alis Family Psychiatry
535 SE Washington Street, Hillsboro, OR 97123
📧 Email: alisfamilypsychteam@hushmail.com
📞 Phone: 1(503)922-1999
🌐 Website: https://www.alispsych.com/

By using our services, you acknowledge and accept this Privacy Policy. If you have concerns about how your data is handled, please reach out for assistance.